1. Where exactly is your shop?
We are located in Dhoby Ghaut Xchange, which is near exit B of the MRT Station.
2. What are your opening hours?
We open from 11.30am – 8pm from Mondays – Saturdays and and close on Sundays. However, we do take in orders for collections and deliveries on Sundays, with a minimum order of $100.
3. How long can the cheesecakes be kept?
The cheesecakes should be kept in the refrigerator and are best consumed within 3 days. Strawberry Cheesecups are best consumed within a day as fresh strawberry toppings are used.
4. How long can the cheesecakes last at room temperature?
Our cheesecakes can last approximately 5-6 hours without refrigeration but are best kept and served chilled.
5. Are the cheesecakes halal or vegetarian?
Our cheesecakes are suitable for vegetarians and Muslims as they contain no alcohol or pork derived ingredients. Cheesecups and Mini Whole Cheesecakes contain egg, but Cheesecake Jars do not.
6. Can I customize the cheesecakes?
Yes you can. Jara Petit Cheesecups and cheesecakes can be customized with specially handmade toppers. You can choose to write a message on the toppers of have desired pictures on them. Toppers are 80cents – $2 each depending on design. Stickers on cheesecake jars can also be customized with a minimum order of 40 jars. You may email us your messages, designs or images after you have placed your order.
7. Are there bulk prices for corporate orders?
Yes there are. Kindly email us at email@example.com for more information.
8. What are your delivery time slots?
You may request for your cheesecakes to be delivered within a 1 hour timeslot. However, please allow a 15 – 30 minutes buffer time as delivery timings might be affected by traffic conditions.
9. Can I arrange for deliveries to different locations on the same day?
Yes you can. Delivery charges for second and subsequent locations will be $15 instead of $25.
10. How long in advance must I place my order?
It will be best to order 3 working days in advance for small orders, 5 days for orders exceeding $150 and 7 – 14 days for customized orders. Nevertheless, we do accept last minute orders if our schedule allows it. Kindly call us at 6338 9335 if you would like to place an urgent order or email us at firstname.lastname@example.org if you are unable to reach us.
11. I’m ordering baby shower packages to be distributed, are extra carriers provided?
Yes, we do provide extra carriers for distribution of the packages.